Questions and answers

You choose a mentor, ask one question and pay the price on their profile. The mentor answers in your dashboard and by email, and you can rate the answer.

Your mentor has up to 7 days. You get an email as soon as they answer, and the answer appears in your dashboard.

Yes, one, for free. Once you can read the answer you have 7 days to ask one follow-up question in your Inbox, and the mentor can reply once.

The whole site works in English and Georgian, and you can switch at any time. Ask in the language you are most comfortable with.

Wisecall is not an emergency service. If you or someone else is in danger, call 112. If a question sounds like an emergency, we don't take the payment and show you where to get help right away.

Each mentor sets their own price per question, between 5 and 2000 ₾. You pay once per question. There are no subscriptions or hidden fees.

Mentors have 7 days to answer. If they don't, your payment is refunded in full automatically. You don't need to contact us.

Yes. You pay on your Georgian bank's secure page, in lari. Wisecall never sees or stores your card number.

Not because you disliked it: an honest review is the way to say that. But if the answer doesn't answer your question, is wrong or harmful, off topic or rude, report it from your dashboard within 7 days. Our team decides on a full, partial or no refund and tells you why.

Every mentor passes an ID and selfie check, shows real evidence of their experience, and is reviewed before anyone can ask them; in regulated fields such as medicine and law a person also checks their licence in the official register. Read how we verify mentors.

No. Answers are personal experience and opinion, not professional advice, and they don't replace a doctor, a lawyer or a financial adviser. In an emergency, call the emergency services.

Sign up and apply in Settings. After we verify you and you add your bank account (IBAN), you appear in Browse experts. Each answer's earnings become available 7 days later; withdraw once your balance reaches 100 ₾ and we send it by bank transfer.

Yes. In Settings → Account you can download everything we keep about your account, or delete the account. Deleting closes it at once; after 14 days your details are removed, and only payment records stay, without your name, because the law requires them.

Use a strong password you don't use anywhere else (we refuse passwords known from data breaches) and turn on two-step verification in Settings → Account. There you can also see where you're signed in and sign out other devices.