Buyers pay for real experience, so we check every mentor before they appear. Here is each step and why it exists.
| Step | What you do | Why | |---|---|---| | Email | Type the 6-digit code we emailed you | So we can reach you and nobody uses your address | | ID + selfie | Scan your ID card or passport and take a live selfie with our identity provider (Didit) | To make sure you are a real person, and the person you say you are | | Age 18+ | Nothing: it's read from your ID | Mentors must be adults | | Name match | Nothing, if your profile name matches your ID | Buyers see your real name. Georgian and Latin spellings (ნინო / Nino) are matched automatically | | Experience | The form, your sample answer and at least one piece of evidence | To see that your experience is real and fits your field | | Licence (medicine, law, finance) | Licence or registration number, sometimes a document | These fields are regulated by law | | Review | Wait | An automatic check (including an AI summary for our team) and then a person decides |
Good to know
- Wisecall never receives pictures of your ID or your face. The identity provider does the check and tells us the result, your verified name, date of birth and country. From the date of birth we only use "18 or older: yes/no".
- The automatic check opens your evidence links to see whether they show your name. Links that clearly show your name or brand help most. Avoid link shorteners and brand-new websites.
- Nobody is ever rejected by the computer. A person makes every rejection and tells you why.
- Sometimes we may ask for a short video interview if something is unclear. You pick a time slot in Settings.
- Uploaded documents are encrypted, only our team can open them, and they're deleted 90 days after the decision.
- Before launch, the ID step may say "ID checks open soon": you can fill in the rest meanwhile.